Shipping Policy

At Teddsy, we aim to make your shopping experience simple and convenient. Once your order is successfully placed and payment is confirmed, we carefully pack your products and hand them over to our trusted delivery partners. Orders are generally processed within 1–3 business days, after which delivery times may vary depending on your location and the courier service. You will receive order and shipping updates through the contact information provided during checkout whenever tracking information is available. Delivery times may be affected by weekends, public holidays, weather conditions, courier delays, or other circumstances beyond our control. Please make sure that your shipping address, phone number, and other delivery details are correct when placing your order, as incorrect information may cause delays or additional delivery attempts. If a package arrives damaged, please contact Teddsy customer support as soon as possible with your order details and photographs of the package and product. If an order is returned to us because the provided address was incorrect, the recipient was unavailable, or delivery could not be completed, additional shipping charges may apply for re-delivery. Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. By placing an order with Teddsy, you agree to the terms described in this Shipping Policy.